Before Your Event
We pride ourselves on providing comprehensive outdoor medical solutions by working with you before, during and after the event. As soon as you contact us about providing medical cover for your event, we will send out an Event Enquiry Form together with our terms and conditions. Once you have completed this form and returned it to us, we assess the type and amount of cover you require by using our guide to event safety assessment tool. We will then recommend the level of cover you need using this information together with our considerable experience in the field. We always make sure to follow your lead, since, as your company's event organiser, you are best placed to have greater local knowledge and familiarity with your event. We will then issue you with our informed quotation, and assuming you are happy with it, you will sign and return the paperwork. Our confirmation will then be forwarded to you forming our contractual agreement.
During Your Event
Your event organiser or named contact will be contacted by our staff immediately once they arrive on site to organise the best way to provide a streamlined service. If any casualties are treated, each will have a Casualty Report completed, and these will be securely stored as required by Data Protection legislation. A single point of contact will be established within our medical team to handle any issues rapidly.
After Your Event
We can help you manage the health and safety risks associated with any sporting event. We provide sports event management services to a number of venues right across the UK. Our professional team has extensive experience in planning and managing the risks associated with hosting an event.
Following the event, a basic report of all casualties treated will be supplied to the organiser. This report will only contain the information permitted by Data Protection laws, and for fuller details, a written request is required. If an incident is reportable under "RIDDOR", and the relevant casualty has given consent, further information can be provided. Our invoice will also be supplied according to our quotation, however any "on site" mileage overtime charges may also appear as per our terms and conditions. We will also send you an evaluation form as we appreciate your opinion on what we did well and what we could improve.
For more information on our event medical services enquire today by calling 0117 290 1290 or email us at info@mace-events.org.